We want you to be happy with any purchase you make from Pam's Fabric Nook! There are times when a return is necessary and we will make every effort to make that happen for you. If you need to return an item, please do so within 30 days to receive a return back to the card used. After 30 days, you will receive store credit to use on your next purchase. Nothing is returnable without prior authorization. Online classes, digital/downloadable patterns, fabric cuts, opened embroidery CD’s, patterns, final sale items, and memberships are not eligible for returns. If you have any questions, we are happy to assist in any way. Please reach out to us at 772-800-3019 or email us at Pamsfabricnook@gmail.com